Warehouse at iJility

     ur Team.
Your Success.

iJility workforce optimization solutions icon

History of innovation & integrity

iJility team

About us

iJility’s operation-driven programs increase productivity while our clients still maintain control of their operation.

 

Seasoned supply chain managers are engaged at the site level from implementation through the duration of the partnership. Resulting in reduced direct labor costs, higher efficiencies, AQLs, and a clear emphasis on safety. 

Operation driven

Handtruck and ijility employee in full security

Strategies that work

iJility specializes in Engineered Workforce Optimization programs. We use a highly refined labor management system to create a flexible workforce that includes our Process Integrity Programs (PIP) to align with our client’s AQL standards.

 

 iJility’s solutions are comprised of our workforce, management team, training, quality, safety, W/C accountability, and OSHA Log administration.

Innovative results

 

Case Studies

Real results...proof that iJilityWINs for our clients.

Your success.

Case study... how iJilityWINs for our clients

E-commerce

iJilityWORX Discovery

The organization moved its facility across state lines, hired new leadership, had no tribal knowledge, and lacked operational processes. Some brands had an inbound receipt backlog of 3+ mos. Returns had a six-month backlog.  Fill accuracy, pick & pack efficiencies, and cost per order were severely underperforming, the facility was almost at a gridlock state.

iJilityPATH to Success 

  • Created an iJility Task Force Engagement Team 

Engineers - Operations - Recruiting

  • Remap Facility

  • Streamline DTS

Consolidated footprint of 65K+ SKUs for 6 major brands

  • Returns required relocation to offsite facility

Located/Opened/Began operations

  • Sourcing & Management of 150+ employees 

iJilityIMPACT

Results

45.6%

PICKING EFFICIENCY

46.6%

14.97%

PACKING EFFICIENCY

DTS ACCURACY

 53.3%

OVERALL FULFILLMENT

COST PER ORDER

29%

DTS DAMAGE RATE

40.6%

DTS COST PER ORDER

 36%

RETURNS PROCESSING COSTS

71%

Processing /Packing UPH Increased

iJilityIMPACT

Results

9.9%

ORDER ACCURACY

38%

OUTPUT

30%

VOLUME ORDER INCREASE

PNG image-28945BAE8851-1.png

22%

OVERALL FULFILLMENT COST PER UNIT

71%

Processing /Packing UPH Increased

Distribution

iJilityWORX Discovery

The organization operated with 100% full-time employees and was experiencing huge growth.  Poor employee performance, high turnover, difficult labor market, pandemic, and low productivity created culture erosion.  Lack of employee teamwork and accountability were increasing; employees refused to work overtime required to meet volume demands.  The site was struggling with quality levels, lack of cross-training programs, and increased costs. 

Phase 1 Goal:  Workforce Stabilization

iJilityPATH to Success 

  • Integration of iJility Engagement team 

Focused -developed and enforced a "Culture of Success"

  • Communicated and implemented workforce expectations

Flexibility -Cross-Training - Labor Sharing

  • Monitored performance and provide feedback to ensure accountability

Phase 2 Goal:  Operational Enhancements

  • Integrated additional resource - Regional Manager

  • Implemented PIP – Process Integrity Programs

Standardized quality & training program

Developed and implemented process integrity audits

Completed product references for kitting

  • Enhanced workflow-reduced kitting changeover times

  • Implemented production & quality tracking, analysis, and employee feedback process 

  • Implemented root cause analysis process

  • Enhanced departmental communication

Standard daily performance reports to client

Skills matrix by employee and job function

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